Website Privacy Policy

Effective Date: February 22, 2026

Village Heart and Vein, a practice of Cardiovascular Associates of America (“we,” “our,” or “us”), operates the website villageheartandvein.com. This Website Privacy Policy explains how we collect, use, and protect information gathered through our website. This policy applies to website visitors and does not replace our Notice of Privacy Practices (NPP), which governs the use and disclosure of protected health information (PHI) under HIPAA.

1. Information We Collect

a. Information You Provide

When you use our contact forms or request an appointment through our website, we may collect:

  • Your name
  • Email address
  • Phone number
  • Department or doctor preference
  • Preferred appointment date and time
  • Any message or notes you choose to include

When you subscribe to our email newsletter, we collect your email address and any additional information you provide through our Mailchimp-powered signup forms.

b. Information Collected Automatically

When you visit our website, we automatically collect certain information through cookies and similar technologies, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited, time spent on pages, and referring URLs
  • Device information
  • General geographic location (city/region level)

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and contact form submissions
  • Schedule and manage appointment requests
  • Send email newsletters and updates you have subscribed to
  • Analyze website traffic and usage patterns to improve our site
  • Maintain the security and functionality of our website
  • Comply with legal obligations

3. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and collect analytics data. These include:

  • Essential cookies: Required for the website to function properly, including cookie consent preferences managed by WPConsent.
  • Analytics cookies: We use Google Analytics (via MonsterInsights) to understand how visitors interact with our website. Google Analytics collects information such as how often users visit, what pages they view, and what other sites they visited before coming to our website.
  • Third-party cookies: Our cookie consent and privacy compliance tools may set cookies to manage your privacy preferences and display required disclosures.

You can manage your cookie preferences through the cookie consent banner displayed on our website. You may also adjust cookie settings in your browser. Disabling certain cookies may affect your experience on our site.

4. Third-Party Services

We use the following third-party services that may collect or process your data:

5. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

  • Service providers: With third-party vendors who assist in operating our website and delivering services (as described in Section 4), under agreements that require them to protect your information.
  • Legal requirements: When required by law, regulation, legal process, or governmental request.
  • Business transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

6. Data Retention

We retain information collected through contact forms and appointment requests for as long as necessary to respond to your inquiry and for our legitimate business purposes. Email newsletter subscriber data is retained until you unsubscribe. Analytics data is retained according to our Google Analytics settings and Google’s data retention policies.

7. Data Security

We implement reasonable technical and organizational measures to protect the information collected through our website, including SSL/TLS encryption for data transmitted between your browser and our server. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights and Choices

You have the following rights regarding your information:

  • Cookie preferences: Manage your cookie settings through the consent banner on our website or through your browser settings.
  • Email unsubscribe: You can unsubscribe from our email newsletters at any time by clicking the “unsubscribe” link in any email or by contacting us directly.
  • Analytics opt-out: You can opt out of Google Analytics tracking using the Google Analytics Opt-Out Browser Add-on.
  • Access and deletion: You may contact us to request access to, correction of, or deletion of personal information we have collected about you through this website.

9. California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including the right to:

  • Know what personal information we collect, use, and disclose
  • Request deletion of your personal information
  • Opt out of the sale or sharing of your personal information (we do not sell personal information)
  • Non-discrimination for exercising your privacy rights

To exercise these rights, please contact us using the information in Section 12 below.

10. Children’s Privacy

Our website is not directed to children under 13 years of age, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information promptly. If you believe we may have collected information from a child under 13, please contact us immediately.

11. Changes to This Policy

We may update this Website Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The updated policy will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

12. Contact Us

If you have questions about this Website Privacy Policy or wish to exercise your privacy rights, please contact us:

Village Heart and Vein
A practice of Cardiovascular Associates of America
Attention: Privacy Officer
610 Sycamore Street, Suite 220
Celebration, FL 34747

Email: Compliance@cvausa.com
Phone: 1-833-416-5032

This Website Privacy Policy governs the use of the villageheartandvein.com website only. For information about how we handle protected health information (PHI) in our capacity as a healthcare provider, please see our Notice of Privacy Practices.